Florida property insurance claims contacts Selected Florida / Northwest Florida residential and commercial claims routes Checked October 14, 2026 Read this first Match the exact insurer and policy period on your declarations and any transfer notice. A brand, agency or servicer may be different from the underwriting insurer. If unsure about the date or cause of damage, say so rather than guessing. Safety and records Stay out of unsafe buildings and off damaged roofs. When safe, document visible damage, save receipts and keep a dated contact log. Ask your insurer about emergency measures, inspections and policy-specific repair requirements. Ask the insurer or a qualified professional about your deadlines. Nothing here guarantees coverage, payment or reimbursement. For an outage Save this file on your phone or print it while you have internet. An SMS website link still needs internet; a saved file can be read offline. Calls still need working phone service. Replace saved copies as contacts change. Need more help? Florida DFS policy/complaint help: 877-693-5236 (Florida); 850-413-3089 (outside Florida). This is not claim intake. Official resources: https://www.floir.gov/consumers Exact insurer search: https://companysearch.floir.gov/index.aspx Scope Selected contacts, not every licensed carrier or a recommendation. Current new-policy availability and each underwriting entity's licensing were not individually certified. Official public sources were reviewed; calls, logins and claim submissions were not tested. Missing emails were not invented. Your policy and insurer's instructions control. Citizens Property Insurance Corporation | Florida residual-market insurer Claims phone: 866-411-2742 Source: https://www.citizensfla.com/report-a-claim | Checked 2026-10-14 Official instructions: https://www.citizensfla.com/report-a-claim (Official filing instructions / routing page; may lead to login) Source: https://www.citizensfla.com/report-a-claim | Checked 2026-10-14 General / other support: 866-411-2742 Source: https://www.citizensfla.com/documents/20702/107313/TOC%2BContacts%2B%26%2BResource%2BGuide.pdf/9282207c-1f29-190e-46f1-640662185132?t=1777653012092 | Checked 2026-10-14 Notes: File through myPolicy or phone. For assumed policies, check the loss date and assumption notice before choosing a carrier. Universal Property & Casualty Insurance Company | insurer Claims phone: 800-470-0599 Source: https://universalproperty.com/contact/ | Checked 2026-10-14 Official instructions: https://universalproperty.com/claims-policyholder/ (Official filing instructions / routing page; may lead to login) Source: https://universalproperty.com/claims-policyholder/ | Checked 2026-10-14 General / other support: 800-425-9113 Source: https://universalproperty.com/contact/ | Checked 2026-10-14 Notes: Not Universal North America / One Alliance. Published executive or investor emails are not claims or support addresses. Security First Insurance | insurer brand Claims phone: 877-333-9992 Source: https://www.securityfirstflorida.com/file-a-claim/ | Checked 2026-10-14 Official instructions: https://www.securityfirstflorida.com/file-a-claim/ (Official filing instructions / routing page; may lead to login) Source: https://www.securityfirstflorida.com/file-a-claim/ | Checked 2026-10-14 General / other support: 877-333-9992 Source: https://www.securityfirstflorida.com/portal/contact-us/ | Checked 2026-10-14 Agent locator: https://www.securityfirstflorida.com/find-an-agent/ Source: https://www.securityfirstflorida.com/find-an-agent/ | Checked 2026-10-14 Notes: Current carrier page routes new claims by phone or website live chat. Older directories list different numbers. State Farm | insurer group / brand Claims phone: 800-732-5246 Source: https://www.statefarm.com/claims/home-and-property | Checked 2026-10-14 Official instructions: https://www.statefarm.com/claims/home-and-property (Official filing instructions / routing page; may lead to login) Source: https://www.statefarm.com/claims/home-and-property | Checked 2026-10-14 General / other support: 800-782-8332 Source: https://newsroom.statefarm.com/recovering-from-hurricanes-helene-and-milton/ | Checked 2026-10-14 Agent locator: https://www.statefarm.com/small-business-solutions/agent Source: https://www.statefarm.com/small-business-solutions/agent | Checked 2026-10-14 Notes: Match the State Farm underwriting entity on the policy. Allstate | insurer group / brand Claims phone: 800-255-7828 Source: https://www.allstate.com/claims/file-track | Checked 2026-10-14 Official instructions: https://www.allstate.com/claims/file-track (Official filing instructions / routing page; may lead to login) Source: https://www.allstate.com/claims/file-track | Checked 2026-10-14 General / other support: 800-726-6033 Source: https://www.allstate.com/help-support/contact | Checked 2026-10-14 Agent locator: https://agents.allstate.com/ Source: https://agents.allstate.com/ | Checked 2026-10-14 Notes: Check the named insurer; an agency may have placed property insurance with a different carrier. Contact page has an email form, not a verified public mailbox. USAA | insurer group / brand Claims phone: 800-531-8722 Source: https://mobile.usaa.com/support/insurance/claims/natural-disaster/ | Checked 2026-10-14 Official instructions: https://mobile.usaa.com/support/insurance/claims/natural-disaster/ (Official filing instructions / routing page; may lead to login) Source: https://mobile.usaa.com/support/insurance/claims/natural-disaster/ | Checked 2026-10-14 General / other support: 800-531-8722 Source: https://www.usaa.com/support/ | Checked 2026-10-14 Notes: Use USAA app or website for auto/property claims. Confirm the underwriting entity and any separately insured flood policy. Florida Peninsula Insurance Company | insurer Claims phone: 866-549-9672 Source: https://www.floridapeninsula.com/claims | Checked 2026-10-14 Official instructions: https://www.floridapeninsula.com/claims (Official filing instructions / routing page; may lead to login) Source: https://www.floridapeninsula.com/claims | Checked 2026-10-14 General / other support: 877-229-2244 Source: https://www.floridapeninsula.com/contact-us | Checked 2026-10-14 Published claims email: csclaims@floridapeninsula.com (Claims contact in Citizens takeout guide; use phone/portal for clear first notice) Source: https://www.citizensfla.com/documents/20702/107313/TOC%2BContacts%2B%26%2BResource%2BGuide.pdf/9282207c-1f29-190e-46f1-640662185132?t=1777653012092 | Checked 2026-10-14 Published support email: customerservice@floridapeninsula.com Source: https://www.floridapeninsula.com/contact-us | Checked 2026-10-14 Agent locator: https://www.floridapeninsula.com/find-an-agent Source: https://www.floridapeninsula.com/find-an-agent | Checked 2026-10-14 Notes: Edison Insurance Company | insurer Claims phone: 888-683-7971 Source: https://www.edisoninsurance.com/claims | Checked 2026-10-14 Official instructions: https://www.edisoninsurance.com/claims (Official filing instructions / routing page; may lead to login) Source: https://www.edisoninsurance.com/claims | Checked 2026-10-14 General / other support: 866-568-8922 Source: https://www.edisoninsurance.com/contact | Checked 2026-10-14 Published claims email: csclaims@edisoninsurance.com (Existing-claim documents / estimate differences; not verified as initial-report mailbox) Source: https://www.edisoninsurance.com/blog-posts/understand-the-edison-claim-process-faqs | Checked 2026-10-14 Published support email: customerservice@edisoninsurance.com Source: https://www.edisoninsurance.com/contact | Checked 2026-10-14 Agent locator: https://www.edisoninsurance.com/find-an-agent Source: https://www.edisoninsurance.com/find-an-agent | Checked 2026-10-14 Notes: Claims email is officially published for existing-claim estimate correspondence; use phone/portal for first report. Slide Insurance Company | insurer Claims phone: 866-230-3758 Source: https://www.slideinsurance.com/claimscenter | Checked 2026-10-14 Official instructions: https://www.slideinsurance.com/claimscenter (Official filing instructions / routing page; may lead to login) Source: https://www.slideinsurance.com/claimscenter | Checked 2026-10-14 General / other support: 800-748-2030 Source: https://www.slideinsurance.com/help | Checked 2026-10-14 Published claims email: claims@slideinsurance.com Source: https://www.slideinsurance.com/help | Checked 2026-10-14 Published support email: policyservices@slideinsurance.com Source: https://www.slideinsurance.com/help | Checked 2026-10-14 Notes: Commercial residential claims: call the same claims number. Contact Slide about policy-specific emergency-service and repair requirements. Homeowners Choice Property & Casualty Insurance Company, Inc. | insurer Claims phone: 888-210-5235 Source: https://hcpci.com/contact-us/ | Checked 2026-10-14 Official instructions: https://hcpci.com/contact-us/ (Official filing instructions / routing page; may lead to login) Source: https://hcpci.com/contact-us/ | Checked 2026-10-14 General / other support: 888-210-5235 Source: https://hcpci.com/contact-us/ | Checked 2026-10-14 Published claims email: FNOL@hcpci.com (New claims) Source: https://hcpci.com/contact-us/ | Checked 2026-10-14 Published support email: customerservice@hcpci.com Source: https://hcpci.com/contact-us/ | Checked 2026-10-14 existing claim contact: {"phone": "888-475-0222", "email": "Claims@hcpci.com", "source_url": "https://hcpci.com/contact-us/", "verified_on": "2026-10-14"} Notes: New claim: phone or FNOL email. Existing claim: 888-475-0222 or Claims@hcpci.com. Citizens takeout guide also publishes 866-324-3138; carrier contact page is the primary routing source. TypTap Insurance Company | insurer Claims phone: 844-289-7968 Source: https://typtap.com/claims/ | Checked 2026-10-14 Official instructions: https://typtap.com/claims/ (Official filing instructions / routing page; may lead to login) Source: https://typtap.com/claims/ | Checked 2026-10-14 General / other support: 844-289-7968 Source: https://typtap.com/contact/ | Checked 2026-10-14 Published claims email: FNOL@TypTap.com (New claims) Source: https://typtap.com/claims/ | Checked 2026-10-14 Published support email: customerservice@typtap.com Source: https://typtap.com/contact/ | Checked 2026-10-14 Notes: FNOL mailbox is for new claims. Home insurance is underwritten by TypTap Insurance Company; confirm separate flood underwriting on the policy. Heritage Property & Casualty Insurance | insurer brand Claims phone: 855-415-7120 Source: https://www.heritagepci.com/claims-center/ | Checked 2026-10-14 Official instructions: https://www.heritagepci.com/claims-center/ (Official filing instructions / routing page; may lead to login) Source: https://www.heritagepci.com/claims-center/ | Checked 2026-10-14 General / other support: 855-536-2744 Source: https://www.heritagepci.com/sitemap/ | Checked 2026-10-14 Notes: Current claims page starts with a phone call; text continuation may be offered. Use assigned adjuster for status. Older portals show other general contacts. Tower Hill | insurer group / servicing brand Claims phone: 800-342-3407 Source: https://www.thig.com/claims/ | Checked 2026-10-14 Official instructions: https://www.thig.com/claims/ (Official filing instructions / routing page; may lead to login) Source: https://www.thig.com/claims/ | Checked 2026-10-14 General / other support: 800-342-3407 Source: https://www.thig.com/claims/ | Checked 2026-10-14 Published claims email: claims@thig.com (Claim documentation and existing-claim questions; use portal/phone for initial residential report) Source: https://www.thig.com/claims/ | Checked 2026-10-14 commercial claim contact: {"phone": "800-342-3407", "email": "CommercialClaims@thig.com", "source_url": "https://www.thig.com/claims/", "verified_on": "2026-10-14"} Notes: Residential email is for claim documents with claim number. Commercial claims email: CommercialClaims@thig.com. Tower Hill Specialty claims: 888-795-7256. Match the exact entity on declarations. People's Trust Insurance Company | insurer Claims phone: 561-609-1002 Source: https://peoplestrustinsurance.com/policyholders/file-a-claim/ | Checked 2026-10-14 Official instructions: https://peoplestrustinsurance.com/policyholders/file-a-claim/ (Official filing instructions / routing page; may lead to login) Source: https://peoplestrustinsurance.com/policyholders/file-a-claim/ | Checked 2026-10-14 General / other support: 561-609-1000 Source: https://peoplestrustinsurance.com/info-center/contact-us/ | Checked 2026-10-14 Published support email: csr@peoplestrustinsurance.com Source: https://peoplestrustinsurance.com/info-center/contact-us/ | Checked 2026-10-14 Notes: Phone or myPTI portal. Repair handling can depend on a Preferred Contractor Endorsement; check policy requirements before committing to repairs. Olympus Insurance Company | insurer Claims phone: 866-281-2242 Source: https://www.olympusinsurance.com/contact-us | Checked 2026-10-14 Official instructions: https://www.olympusinsurance.com/contact-us (Official filing instructions / routing page; may lead to login) Source: https://www.olympusinsurance.com/contact-us | Checked 2026-10-14 General / other support: 800-711-9386 Source: https://www.olympusinsurance.com/contact-us | Checked 2026-10-14 Published claims email: olympusclaims@oigfl.com Source: https://www.olympusinsurance.com/contact-us | Checked 2026-10-14 Published support email: policyservices@oigfl.com Source: https://www.olympusinsurance.com/contact-us | Checked 2026-10-14 Notes: Contact page has File a Claim link. Flood policies have separate reporting contacts; do not use the property route for all flood losses. Florida Family Insurance | insurer brand Claims phone: 888-486-4663 Source: https://www.floridafamily.com/contact-us | Checked 2026-10-14 Official instructions: https://www.floridafamily.com/contact-us (Official filing instructions / routing page; may lead to login) Source: https://www.floridafamily.com/contact-us | Checked 2026-10-14 General / other support: 888-850-4663 Source: https://www.floridafamily.com/contact-us | Checked 2026-10-14 Published claims email: claims@floridafamily.com Source: https://www.floridafamily.com/contact-us | Checked 2026-10-14 Published support email: customerservice@floridafamily.com Source: https://www.floridafamily.com/contact-us | Checked 2026-10-14 Notes: Contact page is a reliable claims-routing page. Check the declarations for the exact Florida Family underwriting company. Cypress Property & Casualty Insurance Company | insurer Claims phone: 877-560-5224 Source: https://www.cypressig.com/report-a-claim/ | Checked 2026-10-14 Official instructions: https://www.cypressig.com/report-a-claim/ (Official filing instructions / routing page; may lead to login) Source: https://www.cypressig.com/report-a-claim/ | Checked 2026-10-14 Published claims email: newclaim@cypressig.com (New claims) Source: https://www.cypressig.com/report-a-claim/ | Checked 2026-10-14 Notes: Official page offers phone, newclaim email, online claim form and mobile app. Separate general-service number not verified in this pass. Kin | brand / servicing organization; Florida reciprocal insurer shown as Kin Interinsurance Network Claims phone: 866-204-2219 Source: https://www.kin.com/claims/ | Checked 2026-10-14 Official instructions: https://www.kin.com/claims/ (Official filing instructions / routing page; may lead to login) Source: https://www.kin.com/claims/ | Checked 2026-10-14 General / other support: 855-216-7674 Source: https://www.kin.com/contact/ | Checked 2026-10-14 Notes: Use customer portal or claims.kin.com/start. Existing claim: assigned specialist. Florida policy/payment name on official contact page is Kin Interinsurance Network; verify declarations. Florida Farm Bureau Insurance | insurer group / brand Claims phone: 866-275-7322 Source: https://floridafarmbureau.com/about/contact-us/ | Checked 2026-10-14 Official instructions: https://floridafarmbureau.com/about/contact-us/ (Official filing instructions / routing page; may lead to login) Source: https://floridafarmbureau.com/about/contact-us/ | Checked 2026-10-14 General / other support: 352-378-1321 Source: https://floridafarmbureau.com/about/contact-us/ | Checked 2026-10-14 Agent locator: https://floridafarmbureau.com/find-an-agent/ Source: https://floridafarmbureau.com/find-an-agent/ | Checked 2026-10-14 Notes: Use county agent for policy/billing; My Account supports online reporting. Confirm exact underwriting company. Travelers | insurer group / brand Claims phone: 800-252-4633 Source: https://www.travelers.com/contact-us | Checked 2026-10-14 Official instructions: https://www.travelers.com/contact-us (Official filing instructions / routing page; may lead to login) Source: https://www.travelers.com/contact-us | Checked 2026-10-14 General / other support: 888-564-5043 Source: https://www.travelers.com/contact-us | Checked 2026-10-14 commercial claim contact: {"phone": "800-238-6225", "email": null, "source_url": "https://www.travelers.com/contact-us", "verified_on": "2026-10-14"} Notes: Home/personal property: number shown. Business claims: 800-238-6225. Business policy service goes through your agent; billing 800-252-2268. Use page links to the correct online filing flow. The Hartford - commercial property | insurer group / brand Claims phone: 800-327-3636 Source: https://www.thehartford.com/commercial-property-insurance/claims | Checked 2026-10-14 Official instructions: https://www.thehartford.com/commercial-property-insurance/claims (Official filing instructions / routing page; may lead to login) Source: https://www.thehartford.com/commercial-property-insurance/claims | Checked 2026-10-14 General / other support: 866-467-8730 Source: https://www.thehartford.com/contact-the-hartford/business | Checked 2026-10-14 Notes: Commercial property route. Flood claim number on official page: 800-787-5677. This is not the personal-home claims line. Chubb | insurer group / brand Claims phone: 800-252-4670 Source: https://www.chubb.com/us-en/claims/report-claim.html | Checked 2026-10-14 Official instructions: https://www.chubb.com/us-en/claims/report-claim.html (Official filing instructions / routing page; may lead to login) Source: https://www.chubb.com/us-en/claims/report-claim.html | Checked 2026-10-14 General / other support: 800-682-4822 Source: https://www.chubb.com/us-en/contact-us.html | Checked 2026-10-14 Published claims email: cscfnol@chubb.com (Chubb Main first notice) Source: https://www.chubb.com/us-en/claims/report-claim.html | Checked 2026-10-14 Agent locator: https://www.chubb.com/us-en/individuals-families/find-an-agent.html Source: https://www.chubb.com/us-en/individuals-families/find-an-agent.html | Checked 2026-10-14 commercial claim contact: {"email": "claims.smallbusiness@chubb.com", "source_url": "https://www.chubb.com/us-en/claims/report-claim.html", "verified_on": "2026-10-14", "scope": "Small commercial only"} Notes: Chubb Main email shown. Small commercial: claims.smallbusiness@chubb.com. ACE-origin policies have separate contacts on official claims page; follow policy routing. Nationwide | insurer group / brand Claims phone: 800-421-3535 Source: https://www.nationwide.com/personal/contact/call-us/?tab=insurance | Checked 2026-10-14 Official instructions: https://www.nationwide.com/personal/contact/call-us/?tab=insurance (Official filing instructions / routing page; may lead to login) Source: https://www.nationwide.com/personal/contact/call-us/?tab=insurance | Checked 2026-10-14 General / other support: 877-669-6877 Source: https://www.nationwide.com/personal/contact/call-us/?tab=insurance | Checked 2026-10-14 Notes: Auto/property and commercial claims use the number shown. Commercial service: 888-508-8622. Farm/ranch and commercial agribusiness have distinct claims lines; use policy-specific routing. Progressive / ASI | insurer brand plus agency/partner distribution Claims phone: 866-274-5677 Source: https://www.progressive.com/claims/property-process/ | Checked 2026-10-14 Official instructions: https://www.progressive.com/claims/property-process/ (Official filing instructions / routing page; may lead to login) Source: https://www.progressive.com/claims/property-process/ | Checked 2026-10-14 General / other support: 800-776-4737 Source: https://www.progressive.com/claims/property-process/ | Checked 2026-10-14 Notes: Number shown is ASI/Progressive property claims only. Progressive may place home coverage with partner insurers that handle their own claims. Use the exact company in your policy; general number helps route. Liberty Mutual | insurer group / brand Claims phone: 800-225-2467 Source: https://fileaclaim.libertymutual.com/?user=first-party-guest | Checked 2026-10-14 Official instructions: https://fileaclaim.libertymutual.com/?user=first-party-guest (Official filing instructions / routing page; may lead to login) Source: https://fileaclaim.libertymutual.com/?user=first-party-guest | Checked 2026-10-14 General / other support: 800-290-8711 Source: https://www.libertymutual.com/customer-support | Checked 2026-10-14 Notes: Home claims route. The official filing page currently displays a Safeco transition notice; follow policy-specific instructions. Business policyholders should use the business claims site. Auto-Owners Insurance | insurer group / brand Claims phone: 888-252-4626 Source: https://www.auto-owners.com/claims/report-a-claim | Checked 2026-10-14 Official instructions: https://www.auto-owners.com/claims/report-a-claim (Official filing instructions / routing page; may lead to login) Source: https://www.auto-owners.com/claims/report-a-claim | Checked 2026-10-14 General / other support: 800-346-0346 Source: https://www.auto-owners.com/about/contact-us | Checked 2026-10-14 Notes: Contact your independent agent first. Number shown is after-hours / agent-unavailable reporting. Property initial reporting is not represented as universally online; online account provides claim status. SageSure | managing general underwriter / third-party policy administrator; not the underwriting insurer Claims phone: 866-311-7243 Source: https://sagesure.com/Claims/ | Checked 2026-10-14 Official instructions: https://sagesure.com/Claims/ (Official filing instructions / routing page; may lead to login) Source: https://sagesure.com/Claims/ | Checked 2026-10-14 General / other support: 800-481-0661 Source: https://sagesure.com/contact-us/ | Checked 2026-10-14 Agent locator: https://agent-locator.sagesure.com/ Source: https://agent-locator.sagesure.com/ | Checked 2026-10-14 Notes: Use MySageSure for reporting/tracking. Match underlying insurer in declarations. Current SageSure-owned contacts supersede generic partner-list numbers for SageSure servicing. GEICO Insurance Agency - property partner routing | insurance agency / distributor; property partner is the underwriting insurer Official instructions: https://www.geico.com/claims/claimsprocess/partner-claims-contacts/ (Official filing instructions / routing page; may lead to login) Source: https://www.geico.com/claims/claimsprocess/partner-claims-contacts/ | Checked 2026-10-14 Notes: Select your actual property insurer from the official partner list. No single generic GEICO auto claims phone is presented as a universal home-claim number. If uncertain, use your declarations or agency service page. American Integrity Insurance Company of Florida | insurer Claims phone: 866-277-9871 Source: https://www.progressive.com/claims/property-process/ | Checked 2026-10-14 Official instructions: https://www.progressive.com/claims/property-process/ (Official filing instructions / routing page; may lead to login) Source: https://www.progressive.com/claims/property-process/ | Checked 2026-10-14 General / other support: 866-968-8390, option 4 (Depopulation contact, not general claims backup) Source: https://www.citizensfla.com/documents/20702/107313/TOC%2BContacts%2B%26%2BResource%2BGuide.pdf/9282207c-1f29-190e-46f1-640662185132?t=1777653012092 | Checked 2026-10-14 Published claims email: claimsmail@aii.com (Claims contact published in Citizens takeout guide, revised 2026-10-06; confirm first-notice acceptance by phone) Source: https://www.citizensfla.com/documents/20702/107313/TOC%2BContacts%2B%26%2BResource%2BGuide.pdf/9282207c-1f29-190e-46f1-640662185132?t=1777653012092 | Checked 2026-10-14 Published support email: contact@aii.com (Depopulation contact) Source: https://www.citizensfla.com/documents/20702/107313/TOC%2BContacts%2B%26%2BResource%2BGuide.pdf/9282207c-1f29-190e-46f1-640662185132?t=1777653012092 | Checked 2026-10-14 Notes: Phone is corroborated by Progressive official partner routing and Citizens official takeout guide. Carrier website could not be read in this pass. No untested direct filing URL is supplied.