Homeowners
Understand what you are buying, what happens next and how to protect the investment after installation.
Coastal Shield brings the most important parts of the SOS customer experience together: an enhanced roofing approach, a documented project process, workmanship protection, annual roof reviews and an ongoing home-maintenance relationship.


The roof system is the foundation, but Coastal Shield does not stop when the last shingle or panel is installed. The program connects the work performed today with the process, records, inspections and maintenance conversations that help a homeowner care for the property over time.
Every component has its own detailed page. This master guide shows how those components fit together and gives homeowners and the SOS sales team one place to begin.
Understand what you are buying, what happens next and how to protect the investment after installation.
Use one clear explanation of the full program, then open the detailed page that answers the customer’s next question.
Connect installation, inspections, maintenance and records for owners, managers, real-estate professionals and future buyers.
Start with the subject that matters most today, then follow the related links to understand the entire ownership journey.
See how SOS approaches the roof as a complete assembly—deck, attachment, water-shedding layers, edges, flashing, penetrations, ventilation and final documentation.
Explore the roofing system →Follow the experience from consultation and written scope through scheduling, installation, cleanup, final walkthrough, closeout documents and review.
See the complete process →Understand manufacturer coverage, SOS workmanship coverage, annual requirements, maintenance-plan eligibility, transfer terms and the written documents that control.
Understand roof protection →Review visible roof conditions, photographs, maintenance priorities and next steps while keeping the ongoing roof history organized.
Review the roof inspection →Extend the care beyond the roof with scheduled property reviews, maintenance planning, documentation and a consistent point of contact.
Explore the maintenance plan →Walk the accessible exterior and interior systems to identify visible concerns, establish priorities and build a clearer property record.
See the property inspection →Qualifying projects may begin with a five-year SOS workmanship warranty. Where the final written documents provide for it, continuous eligible maintenance-plan participation and required annual inspections may make up to 20 additional years available.
Call SOS or request an inspection or estimate. We will help determine whether the next conversation is about a roof system, repair, inspection, warranty record, maintenance plan or whole-property need.
Coastal Shield is an SOS Construction & Roofing program, not a government certification, insurance policy, home warranty, engineering opinion or official FORTIFIED designation. Exact materials, services, inspections, coverage, renewal, eligibility, transfer rights, exclusions and terms depend on the property, proposal, manufacturer documents and final written SOS agreements. Final written documents control.
See how the roofing system, workmanship terms, and ongoing care fit together. Your signed proposal and written warranty determine the coverage for your home.
Download the one-page guide →